Returns & Exchanges

At SculptivoWear, we want every product you receive to meet your expectations. If something is not right, our support team is here to help make the process simple and convenient.

1. 30-Day Return & Exchange Policy

You may request a return or exchange within 30 days of delivery.

For order cancellations, we can provide a full refund if your order has not yet been shipped or processed. Once an order has been dispatched, it must follow our standard return procedure.

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2. Return Conditions

For hygiene, safety, and product quality reasons, returned items must meet the following conditions:

• Unused, unopened, and free from stains, odors, damage, or signs of wear
• Original packaging, labels, and included accessories must be intact
• Items must be returned in the same condition as received

Certain personal care or hygiene-related products may not be eligible for return once opened or used, unless they arrive defective or damaged.

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3. How To Start A Return

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4. Exchanges

Need a different option? We are happy to assist with exchanges based on product availability.

Please contact our support team first. After your original item is received and approved, we will arrange the exchange process.

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5. Return Shipping Costs

If the return is caused by a defective, damaged, or incorrect item, SculptivoWear will cover the return shipping cost.

If the return is due to personal preference, incorrect selection, or change of mind, the customer will be responsible for return shipping fees.

We do not charge restocking fees.

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6. Damaged Or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us within 30 days of delivery.

Please include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

Once verified, we will arrange a replacement, exchange, or refund at no additional cost.

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